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See the success stories of those who have reaped our rewards
Client
MercatoriaIndustry
CommerceService
Content StrategiesThe Challenge
Mercatoria, a thriving mid-sized company, found itself at a crossroads. Following rapid growth in retail and wholesale commerce, and having consolidated its position as the exclusive distributor of recognized brands in Cuba, the company realized that its image and communication no longer reflected the magnitude of its operations. In an environment saturated with illegal operators and intermediaries with inflated prices, the company had to evolve without interrupting its daily activity and project itself in the short and long term, aligning with its future ambitions.
Our Solution
At AUGE, we immersed ourselves in the world of Mercatoria to chart a new course. We began with an exhaustive competitive analysis and benchmarking of prices, sales channels, and social media, which laid the groundwork for a strategic relaunch. We redesigned their identity through a complete rebranding and created corporate and commercial applications that clearly communicated their new vision. Additionally, we collaborated with Dofleini to develop a website consistent with their refreshed image. For one year, we guided Mercatoria through the transformation, updating everything from the signage in their offices and points of sale to the interior design of their warehouses, thereby consolidating a solid platform for their expansion.
Impactful Results
The change was transformative. Mercatoria’s new image not only revitalized its presence in a competitive market but also optimized its internal operations and prepared its team to face exponential growth. The implemented strategy became the pillar that strengthened the company’s identity and positioned it as a leader in its sector.
Aldo Álvarez
Director, Mercatoria
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www.mercatoria.store
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Client
Brazil-Cuba Business Chamber in CubaIndustry
CommerceService
Service analytica reportsThe Challenge
The Brazil-Cuba Business Chamber faced the challenge of boosting business opportunities during a decisive moment of economic diversification. With the rise of Cuba’s new private sector, the challenge was to connect Brazilian companies with the emerging Cuban MSMEs in an uncertain regulatory environment often plagued by contradictory information. The mission was clear: to build solid bridges that would facilitate trade and investment between both countries.
Our Solution
Our firm implemented high-level business intelligence services. We started with an exhaustive analysis of Cuba’s regulatory changes, identifying the critical steps for establishing effective ties. We converted this complex information into clear language, overcoming language barriers so that Brazilian companies could fully understand the context. Furthermore, we delved into studying the products and services offered by the Brazilian companies, assessing the operational conditions of each industry. We conducted a detailed survey that identified 70 potential Cuban private companies, validating the information through various sources and preliminary contacts. The result was a comprehensive sectoral directory that served as the foundation for a successful business event, where both parties could meet and explore new opportunities.
Impactful Results
AUGE’s business intelligence service proved crucial in effectively connecting Cuban and Brazilian companies, strengthening their commercial relationships. Our analysis enabled Brazilian companies to understand the necessary steps for engaging with the Cuban environment, overcoming regulatory and language barriers. The sectoral directory became an essential tool for the Brazil-Cuba Business Chamber, facilitating a business event that opened new channels for communication and collaboration. This success not only strengthened commercial relations but also laid the groundwork for sustainable economic growth in both countries.
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Client
AGUAS VIDA srlIndustry
Food & BeverageService
Professional DesignThe Challenge
Aguas Vida, a company specializing in the sale of purified water and bulk ice, faced an unexpected challenge: an exponential increase in demand that led to the collapse of its sales point. The need for bottled products became evident, but the situation demanded more than just professional labels; their brand required a complete reinvention to reflect its true potential. The mission was clear: to update the visual identity in a contemporary and flexible manner to allow for unprecedented expansion, without sacrificing efficiency in production and sales.
Our Solution
At AUGE, we immersed ourselves in the essence of Aguas Vida to rediscover its soul. We created a visual identity that was not only reflected in impeccable labels but was also powerfully deployed across merchandising and social media. We developed a comprehensive brand identity manual, the result of a detailed competitive study and the definition of unique attributes that captured the brand’s spirit. Every element was designed to ensure total coherence in communication, preparing the brand to face new horizons and diversify its product offerings.
Impactful Results
The change was transformative. With a refreshed image and a brand strategy aligned with its vision, Aguas Vida positioned itself as one of the market’s most prominent producers. Its new identity has become synonymous with professionalism and growth, conquering both individual consumers and large corporations. The transition to this modern image has strengthened its reputation and ensured sustained growth, marking the beginning of a new chapter in its history.
Rolando Almaguer
Manager of Aguas Vida
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Client
CARIBBEAN CONTAINER SOLUTIONIndustry
ImportationService
Brand and/or Product LaunchThe Challenge
The Dutch company with global operations, Caribbean Container Solution, faced the challenge of entering the complex and unfamiliar Cuban market. With no prior experience on the island, they entrusted AUGE to design an entry strategy that was both bold and effective. The mission was to create a memorable launch that would allow potential clients to interact directly with their modified shipping containers, while simultaneously building a solid brand image and establishing clear communication adapted to the local context.
Our Solution
Our team at AUGE executed a meticulous planning and flawless execution. We selected the ideal venue, meeting all necessary spatial and electrical requirements to showcase the containers, and coordinated the availability of cranes and trucks for transport. We conducted a detailed analysis to identify the companies that would benefit from their products, managing contact information to facilitate effective conversions. In public relations, we invited key commercial clients and orchestrated media coverage that maximized event visibility. We designed and produced an event tailored to the Cuban context, highlighting the competitive advantages and scalability of the product, and coordinated logistics in collaboration with over 10 suppliers to ensure high-quality audiovisual and photographic production, complemented by exceptional gastronomic services.
Impactful Results
The launch positioned Caribbean Container Solution as a leading provider of modified shipping containers in an environment full of uncertainty. Thanks to our strategy, the company achieved remarkable notoriety and recognition among private sector leaders in Cuba. The event not only marked a solid first step but also laid the groundwork for future actions, allowing the company to enter the market with confidence and establish lasting relationships, which are crucial for its growth and consolidation in a challenging environment.
Isabelle Schrage
General Manager, CCS
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www.caribbeancontainersolutions.com
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Client
CUBAN ADVENTURESIndustry
TourismService
Communication StrategiesThe Challenge
Cuban Adventures, with nearly two decades of experience in Cuban tourism, found itself at a turning point. Its image, lacking a brand manual and clear communication, no longer reflected the vibrant essence of Cuba or current trends. The challenge was clear: to revitalize its identity to connect with a market that demanded modernity without sacrificing authenticity
Our Solution
To answer this challenge, at AUGE we undertook a comprehensive transformation. We began by developing a complete brand manual that covered both the digital presence and the sales tools, adapted for both B2B and B2C audiences. We reorganized the content of their tours, giving them captivating titles and highlighted features that would facilitate customer choice. For over a year, we divided the project into two phases: first, we adjusted the branding to align the image with the new relaunch objectives; then, we created the digital sales tools and expanded the manual with all the necessary corporate graphics and elements. Every message line was strategically linked to the agency’s motto, ensuring coherence across all touchpoints.
Impactful Results
The result was a relaunch that not only refreshed Cuban Adventures’ image but also strengthened its positioning in the competitive Cuban market. The new, powerful, and modern identity attracted new clients and reignited the connection with its loyal base, equipping them with the necessary tools to navigate a constantly changing business environment
Sarah Arizaga
Marketing Manager of Cuban Adventure
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www.cubagrouptour.com
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Client
MASCOLIVEIndustry
VETERINARY SERVICESService
MSMEsThe Challenge
Mascolive set out to establish Cuba’s first private veterinary services company following the approval of MSMEs. Facing an uncertain regulatory environment and contradictory information, the challenge was significant. AUGE provided corporate management services, guiding the client through the complex process of formation and permit acquisition. Our mission was to interpret and apply the emerging regulations, ensuring Mascolive could successfully establish itself in this new sector of Cuba’s private sphere.
Our Solution
Our team at AUGE designed a comprehensive financial and corporate strategy that made all the difference. We started by precisely defining the economic activities the company wished to pursue, ensuring their viability according to current Cuban legislation. We provided detailed information on fiscal and functional aspects, advising on critical decisions regarding the corporate structure, social capital, and strategic direction. Subsequently, we assisted in preparing and processing all legal documentation, culminating in the company’s official approval. This achievement was especially significant, as Mascolive became the first company of its type in Cuba, in a context where the creation of MSMEs was still nascent. Our meticulous and strategic approach allowed the client to navigate this new environment with confidence and clarity, establishing a solid foundation for its successful operation.
Impactful Results
Today, Mascolive is not only operating with confidence but has transformed the landscape of animal care in Cuba, offering services to thousands of pets and improving the well-being of their owners. AUGE’s expert guidance has set a new standard in the sector, ensuring the company thrives and remains competitive in the long term.
César Alejandro Espinosa
Director of the Mascolive Veterinary Hospital
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Client
KALIKOVIndustry
ConstructionService
Financial ConsultingThe Challenge
With a solid track record in construction services in the Cuban market, Kalikov faced an unexpected hurdle: the increasing difficulty in sourcing essential raw materials and supplies. Recognizing the need to ensure the continuity and expansion of its operations, the company decided to make a strategic shift towards materials production. Lacking prior experience in this industry, Kalikov entrusted AUGE to develop innovative financial solutions that would help overcome supply barriers within the complex Cuban environment.
Our Solution
At AUGE, we tackled the challenge with a comprehensive financial analysis that laid the foundation for this new business line. We determined the necessary initial investment, estimated production levels, and detailed all associated costs, structuring a detailed budget and preparing financial statements (income statement and balance sheet) that offered a clear view of the project’s health. This analysis was incorporated into a comprehensive business plan that included a market context study and a competitive analysis, enabling Kalikov to make informed and strategic decisions.
Impactful Results
Our comprehensive approach not only provided Kalikov with a deep understanding of the project’s financial aspects but also instilled the necessary confidence to successfully face a complex business environment. Thanks to this strategy, Kalikov has solidly positioned itself in its new productive activity, overcoming obstacles and opening the doors to sustainable long-term growth. Transforming this challenge into an opportunity has been key to consolidating the company as a leader in its sector.
Richard Álvarez Konkov
General Director of KALIKOV SRL
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Client
HUNGARIAN EXPORT PROMOTION AGENCYIndustry
ExportsService
Business-to-Business (B2B) EventsThe Challenge
The Hungarian Export Promotion Agency (HEPA) faced the challenge of uniting Hungarian entrepreneurs with the Cuban private sector—two business universes markedly distinct in culture and practice. With the goal of fostering business opportunities and overcoming the inherent barriers within these contexts, HEPA required a strategy to facilitate networking and meaningful interactions. AUGE took on the challenge, guiding HEPA on how to navigate the complex Cuban private sector and establishing effective commercial relationships.
Our Solution
We designed a turnkey B2B networking event, managing every logistic and strategic detail. We began by conducting a detailed analysis of the participating companies to understand their needs and coordinate a personalized meeting schedule that would maximize deal-closing opportunities. We divided the entrepreneurs into key sectors, such as food production, machinery, and industrial sectors, ensuring that each had the necessary information to connect with their counterparts. Furthermore, we implemented simultaneous translation to break down language barriers and facilitate communication. We comprehensively managed everything from setup and teardown to graphic and audiovisual production, public relations, and accreditations. Before the event, we conducted an exhaustive needs assessment, organizing personalized agendas and establishing preliminary contacts with Cuban companies, offering strategic recommendations for effective meetings.
Impactful Results
AUGE’s intervention was decisive for HEPA and the Hungarian Embassy in Cuba to create a dynamic space for the co-creation of business opportunities. The event allowed Hungarian entrepreneurs to deepen their knowledge of the Cuban market, facilitating 40 intensive networking meetings that aligned interests and uncovered viable paths for future deals. This experience not only strengthened commercial ties between Hungary and Cuba but also provided a deep understanding of the opportunities and challenges of the Cuban market.